All items that are orderable will be available locally or from our main warehouse.
If you place your order before 22:00 and so long as the item is in stock locally your order will be delivered within 2 working days if to Malta (Gozo takes a few days longer usually). Should an item not be available locally this will mean that it is on its way to Malta to us and the item will be reserved for you; in these occasions it may therefore take a little while longer to deliver. Should this be the case you will be contacted by one of team and you may cancel or amend your order accordingly.
Payment will not be taken until such time that your items are ready to be delivered. When an order is placed we will only 'hold' the amount on your card. If there are any issues with your order one of our team will contact you and let you know if there are any expected delays and you can cancel or amend your order.
Returns & Exchanges
Full cash refunds will be accepted within 14 days, after this period you may exchange the item up until 30 days form your original purchase.
All returns and exchanges may be currently done through our stores.
Please note that our promotional discounts are applied on check out and will not work if you use the express check out facilities offered on the site such as PayPal and Apple Pay. If you would like to pay by either of these methods please make sure they are only used through the regular check out route.
On check out your total order amount will be blocked on your card; however payment is not taken until the order is fulfilled at store level. If there are any issues with stock in your order you will be contacted by one of our team and given the option to cancel or amend your order prior to your actual payment being taken.